Security Response Services is comprised of three important but distinct departments, each providing a unique set of services to our customers.

Our Central Station is the core of SRSI and is comprised of operators, supervisors, and a management team.  Their primary function is to receive and respond to a variety of signals from security equipment located on customer’s property.

Our Data Management Department's main function is to take information from the Floyd Total Security sales department and use it to set up new accounts in our central station database.  They also work to update existing account information and handle other account changes.

The SRSI Service Department has technicians who perform field repairs on customer equipment, administrators that dispatch our technicians and a manager who directs our Service Department activity and acts as a technical resource.

Security Response Services Incorporated offers a wide range of monitoring services as well as system management services and system repair service.
 

Security System Monitoring
Monitoring of residential burglar alarm systems
Monitoring of commercial burglar alarm systems
Monitoring of residential fire alarm systems
Monitoring of commercial fire alarm systems

Security System Service Repair
24/7 Repair Service of your security system
Service Contracts covering parts and labor
Preventive Maintenance Contracts for ultimate system performance
Scheduled fire testing of U.L. and non-U.L. fire alarm systems

Remote Video Monitoring
Periodic video tours of customer properties
Alarm activated video monitoring of customer sites
Remote video used to verify alarms before dispatch

Specialty Monitoring
Elevator telephone monitoring for anywhere in the U.S.
Completely anonymous employee tip line monitoring